A good manager relies on the feedback of others to gain insight into projects, decisions, and personal issues. Dwight knows that without personal reflection on the feedback given to you it is not likely to encourage improvement. If for example, Jane says to you, “your need for speed in making this decision is clouding your chances of making better choices.” and your immediate response was, “you may be right but speed is more important this time.” and you do not go back later to reflect on the position you took with Jane you will likely make the same mistakes again. Reflecting on how it all worked or did not for you and why you will teach valuable ideas from the experience. These ideas will make the same experience going forward easier to comprehend and better response. This technique is used in the military, law enforcement and first responders and is often referred to as debriefing. Self-reflection is your personal debriefing step.
Being the last week of the course Dwight is anxious to see how you go about “debriefing” the course material.
To this end, Dwight would like you to prepare a personal memo to Ike and himself explaining why you possess the skills of a contemporary manager. The memo should include the following:
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